The purpose of very existence is to render the superior quality service where the reverence and regard for our customers is our top priority. Understanding our social and moral responsibility, we pledge to keep our tools and equipment in hygienic, sanitized and fascinating condition. It goes without saying that outdoor functions are wholly dependent on nature and especially ever changing weather. And it is well understood that an outdoor event without sufficient fun never serves the purpose and in extreme weather cases, we might have to, with all the heavy heart, cancel the reservations to ensure the health and safety of everyone.
Important to know:
If there is news or forecast about poor weather, before your event, we will definitely contact you to take you in confidence through the phone call. However, we tend to wait until the night before or the morning of your function since the weather reports could be changed in a matter of minutes. Similarly, if the chance of rain is 40% or lower, it is your discretion to carry on or cancel the event. The cancellation of reservation must be initiated before our arrival for the delivery and once we are around for delivery.
In the same way, if the rain prediction is over 60% or winds forecast is above 25 km/hr or temperature is below 5 degrees or even in case of thunderstorms, we have the authority to cancel the reservation and we opt to do it only if there is no else choice to avoid any threat of injury to people around or damage to equipment.